The Portal
Administrator Login
The Portal
Finish setting up your staff account.
The Portal
Administration
CRM
Contacts, customers and ticket buyers
Calendar
Events, meetings and deadlines
Inbox
Instagram and TikTok conversations
Analytics
Customers, events, revenue and promo performance
Events
POSH buyers, event dashboards and customer lists
Door Mode
Fast attendee lookup and event check-in
Editors
Private footage downloads for Owners and Editors
Staff
Roles, access and customer-tag settings
Audit Log
Track important actions inside Portal Admin
Live Overview
Next Event
Recent Activity
Analytics
POSH customer and event performance
Customer Breakdown
| Customer | Orders | Events Booked | Tickets | Total Spend | Last Purchase |
|---|---|---|---|---|---|
| Loading... | |||||
Event Performance
| Event | Orders | Buyers | Tickets | Revenue | Avg. Order |
|---|---|---|---|---|---|
| Loading... | |||||
Promo Codes
| Promo Code | Uses | Revenue |
|---|---|---|
| Loading... | ||
Search Everything
Contacts, Instagram usernames, email, phone, POSH orders and events
Events
POSH event performance, customers and check-ins
POSH Events
Door Mode
Fast attendee lookup and check-in
Staff
Portal Admin roles and CRM automation settings
Invite Staff
Enter their email and role. The Portal will email them a secure invite so they can create their own password.
Staff Accounts
Role Permissions
Owners can choose which Portal Admin sections each staff role can access. Owner access is always full and cannot be disabled.
Automatic Tag Settings
Audit Log
Recent important actions inside Portal Admin
CRM
Contacts and customers
Filters
Possible Duplicates
Contacts are flagged when they share an email, phone number, or Instagram username. Choose which contact to keep. POSH history, Instagram links, tags, and missing contact information will be moved into the contact you keep.
Tags
Contact Preferences
Activity Timeline
POSH History
Add Contact
Edit Contact
Calendar
Events, meetings and deadlines
Add Event
Edit Event
Inbox
Instagram and TikTok conversations
Select a conversation
Incoming Instagram and TikTok conversations will appear here once the accounts are connected.
Instagram replies are available for conversations Meta currently allows you to message.

